New Service

What do I need to set up service?
Texarkana Water Utilities requires every customer to provide a government issued photo ID, a completed service application and provide either a lease agreement if renting the service location or proof of puchase if buying the service location.

How much is the deposit for new customers?
Texarkana Residential Customers: $65 deposit or a letter of credit, with no late payments in the last twelve months, may be provided to waive the $65 deposit.

Texarkana Residential Application

Leary Residential Customers: $100 deposit and a letter of credit is not accepted.

Leary Residential Application

Texarkana Water Utilities requires all new customers to come to our office located at 801 Wood St. Texarkana, TX 75501 in order to set up their account. We will consider special circumstances, if unable to do this. Please feel free to contact our Customer Service Department at 903-798-3800, or by email customerservice@txkusa.org for arrangements.

How long does it take for service to begin? We provide same day service if your order is placed before 2 pm and next business day service for anything after 2 pm.

What are your office hours? Our office hours are Monday-Friday Lobby: 8am-5pm, Drive Thru 7:30am-5pm.