New Service

What do I need to set up service?
Texarkana Water Utilities requires every customer to provide a government issued photo ID, a completed service application and provide either a lease agreement if renting the service location or proof of purchase if buying the service location.

How much is the deposit for new customers?

Texarkana Residential Customers: $65 deposit or a letter of credit, with no late payments in the last twelve months, may be provided to waive the $65 deposit.

Fillable Texarkana Residential Application
Texarkana Residential Application

Texarkana Commercial Customers: Email or call Customer Service for deposit inquiry.

Fillable Texarkana Commercial Application
Texarkana Commercial Application Environmental Form

Leary Residential Customers: $100 deposit and a letter of credit is not accepted.

Leary Residential Application

Miller County Water Public Authority Residential Customers: $250 deposit required and a letter of credit is not accepted.

Miller County Residential Application

Texarkana Water Utilities requires all new customers to come to our office located at 801 Wood St. Texarkana, TX 75501 in order to set up their account. We will consider special circumstances, if unable to do this. Please feel free to contact our Customer Service Department at 903-798-3800, or by email customerservice@txkusa.org for arrangements.

How long does it take for service to begin? Same day service is offered if application is processed by 2:00pm. Applications for service are accepted in the office until 4pm.

What are your office hours? Our office hours are Monday-Friday Lobby: 8am-5pm, Drive Thru 7:30am-5pm.