Texarkana Water Utilities
Current Service Interruptions
ENTERED ON: 12/05/2016 9:21 am
- TWU will have the water off at 4303 County Ave for an emergency repair. Water will be off until further notice. We apologize for any inconvenience.
ENTERED ON: 12/05/2016 9:00 am
- TWU WILL HAVE WATER VALVES TURNED OFF ON THE 4500 BLOCK OF SUMMERHILL. MEADOWS DR., DESOTO CIRCLE, & ALL SURROUNDING AREAS WILL ALSO BE AFFECTED. CUSTOMER MAY EXPERIENCE LOW PRESSURE ARE NO WATER PRESSURE AT ALL. VALVES WILL BE TURNED OFF UNTIL FURTHER NOTICE. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.
We provide services vital to the health and safety of Texarkana citizens and our customers, the City's efforts toward economic development, environmental protection, and enhancement of quality of life. These services include water supply, treatment, and distribution; and wastewater collection and treatment.
We strive to provide excellent response to the needs of our customers at a fair and reasonable cost through our operations, customer service, maintenance, and support functions. Our products consistently meet higher quality standards than those set by local, state and federal regulatory agencies.
Looking toward the future - We realize that the systems we operate and maintain must meet the needs of future generations, and we plan our efforts accordingly. Our programs are focused on meeting future needs in the most cost-effective manner. Because we function in a world where technology and regulations are constantly changing, we realize that we can be effective only to the degree that we are open to new ideas and challenges.
Christmas Holiday Shedule Adjustments
- TWU will be closed December 23,26 and 27th in observance of Christmas Day and will reopen December 28th. We will also be closed January 2nd in observance for New Year’s Day and reopen January 3rd.
- Trash service for Christmas Day is as follows:
TX residents will run as normal
AR residents trash collection shall resume on the following regularly scheduled collection day.
NewsALERT! Scam Warning!
FY 2017 TWU Annual BudgetTWU Annual Budget 2016-2017
2015 Annual Drinking Water Quality Report (Consumer Confidence Report)View the 2015 Annual Drinking Water Quality Report (requires Adobe Reader)
Let's tackle grease in the kitchen
Control of grease in the kitchen (proper disposal of grease) prevents clogged drains, which are costly to the customer. It also prevents clogged sewer lines, which increase the city's maintenance costs. Grease is the number one cause of sanitary sewer overflows. Sanitary sewer overflows are unsightly, unsanitary and unlawful. They may result in fines to the city.
Let's Tackle the Grease in This Kitchen! English (.pdf)
¡Ataquemos a la Grasa en Esta Cocina! En Español (.pdf)
SECONDS COUNT IN AN EMERGENCY!
The Cities of Texarkana, Bowie County, and Miller County have instituted the CodeRED Emergency Notification System - an ultra high-speed telephone communication service for emergency notifications. This system allows us to telephone all or targeted areas of the city or county in case of an emergency situation that requires immediate action (such as a boil-water notice, missing child or evacuation notices). The system is capable of dialing 60,000 phone numbers per hour. It then delivers our recorded message to a live person or an answering machine, making three attempts to connect to any number.THIS SYSTEM WILL ONLY BE USED FOR EMERGENCY PURPOSES.